Network Visualization Tool
Network Visualization Tool built atop a map of CenturyLink’s network, it allows customers to see how CenturyLink can connect their offices, route back-ups, provide VPN services, and more with unprecedented transparency. The Network Visualization tool combines a tremendous amount of network and real-world data to allow customers to not just create a single solution but modify and customize their solution to meet their needs. Without the burden of a sales meeting or visit, customers can iterate, explore, and engage with CenturyLink way ahead of traditional timelines.
User Flow
To help us visualize and identify the different elements of the process and the interrelationships among the various steps, we used the diagram flow as a graphical representation of the ecosystem.
Web Dashboard Interface Design
Sales Video App
A sales enablement tool to focus customer sales conversations and expose which CenturyLink solutions are best for any given problem and situation.
CenturyLink offers so many solutions it is difficult for the sales staff to adequately master the knowledge necessary to confidently engage with customers on every topic. Therefore, the Sales Enablement Tool can empower the sales force by finding and promoting targeted solutions based on each customer’s stated pain points or interests. Based on a cloud based Content Management System “CMS”, but stored locally on the sales teams’ laptops, the Sales Enablement Tool will manage which products are promoted, how their value is communicated, and what information is shown, all managed contact will be controlled by CenturyLink leadership and not the team in the field.
User Flow
User Interface Design for Tablet
Wi-Fi Mapping Tool
A Mobile based AR app for evaluation and mapping Wi-Fi strength.
The Wi-Fi Mapping Tool can help both the customer and CenturyLink “see” the problem, the Wi-Fi Mapping app will map a home’s interior volume and Wi-Fi signal strength. Using a smartphone and augmented reality software to track 3D space, the customer will see how to map a room and then how to correct their signal strength.
User Flow